Neilson Financial Services is committed to protecting your privacy and we promise to treat it securely, fairly and lawfully.
When we collect any personal information through our website and technology platforms, we will be transparent about what we collect, why we collect it and how we intend to use the data.
Protecting our customers is at the heart of everything we do at Neilson Financial Services and protecting your information is no exception. We use cookies on our website and other similar technologies to collect anonymous data so that we can improve and enhance your experience when you use our services. These cookies allow us to:
- Make our website work as effectively and efficiently as possible.
- Enhance your browsing experience
- Arrange content to match your preferred interests more quickly
- Collect statistical information to provide us with information on how our customers use our website and our products.
We will collect information about how you use our website to:
- Remember how far you are in the online application form you are completing
- Provide advertising that is more relevant to you when you are visiting our, or other, websites promoting our products for example via retargeting cookies
- Track the effectiveness of our online and offline marketing campaigns.
This Cookie policy relates to our use of Cookies and similar technologies, on this website. Relevant information about how Neilson Financial Services uses cookies on its other websites, can be found on each of these branded sites, respectively.
How to manage and switch off cookies
Your web browser provides settings that allow you to manage or switch off cookies. If you do switch off cookies, remember that you may not be able to use all the services on our website. You can find out more about managing and switching off cookies at the independent website allaboutcookies.org.
You can update your cookie preferences using this link.
What are Cookies
“Cookies” are small piece of text files which are sent to your browser and stay on your computer or mobile device when you visit our website. Cookies do not damage your device they are used to ‘remember’ you when you visit our website again. Cookies alone cannot be used to identify you.
A cookie will transport information about how you use our website to us. The cookie does not keep any of the data it collects.
Cookies are often referred to as session or persistent cookies, depending on how long they are used:
- Session cookies only last for your online session and disappear from your computer or device when you close your browser.
- Persistent cookies stay on your computer or device after the browser has been closed and last for the period specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.
In addition to how long a cookie is kept on your computer, a cookie is then divided into four types:
Strictly necessary cookies
These cookies are essential to enable services you have specifically requested such as requesting a quote and/or purchasing a product.
|
Strictly necessary cookies |
Purpose |
Period |
|
ARRAffinity ARRAffinitySameSite |
Used to request routing and load balancing by our hosting platform, Microsoft Azure. |
Session |
|
OptanonConsent |
This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
Persistent – 1 Year |
|
OptanonAlertBoxClosed |
This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
Persistent – 1 Year |
Performance cookies
These cookies collect information about how you use our website, for instance which pages you visit most often, and if you experience error messages. These cookies don't collect information that identifies you. All information is aggregated and therefore anonymous. They are only used to improve your experience whilst visiting our website.
|
Performance cookies |
Purpose |
Period |
|
_ga, |
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ |
Persistent - 2 years |
|
_gid |
This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. |
Persistent - 24 hours |
|
_gat |
This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes. |
Persistent - 10 minutes |
Apart from cookies we also use local storage and tags to help us enhance your browsing experience.
- Local storage is like a cookie, except the information collected by local storage is not sent to an internet server unless there is a specific reason for us to store the data collected (i.e. for analytics purposes).
Like cookies, local storage is stored locally on your machine, within your browser like cookies, history, saved pages, etc. Local storage contains ‘name/value’ pairs (i.e. postcode / SL4 1RS, surname / ‘Smith’) and a web page can only access data stored locally within its domain.
- Tags are a small piece of code which is placed on our website and collects data. This code would only collect data on our website. A tag will not be stored on your browser; however, it may use a cookie which could be placed on your browser.
Last Updated: August 2022
